Service
Discontinued Shure Products
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Discontinued Shure Products |
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| We at Delta Audio pride ourselves in the quality of our repair service. Even though we are dealing with discontinued products, our factory trained technicians have been able to service approximately 90% of the equipment we have received. Since we are also an authorized Shure dealer, we will work with you in upgrading your current system or providing optional components if your equipment cannot be repaired or if it would not be cost effective to do so. |
| What we Service |
We offer specialized service on the
following products Discontinued Shure products:
If you have a discontinued Shure product or require a special service that is not listed above, please feel free to contact us. |
| Service Rates |
| Minimum Service Charge/Diagnostics $45 | Estimates, NDF, NDF due to
frequency conflicts, etc. Includes return shipping to customer on most units. |
| Wireless system components - from $95 | Pricing
is per component. For example a wireless component is one transmitter or
one receiver. You will only be charged for the unit(s) worked on |
| Mixers - from $125 | |
| Wired microphones - from $35 | |
| Elvis style #55 microphone - $50 to $150 | |
| Cables repair or replace - cable/plugs - from $10 | |
| Prices include return
shipment of repaired items via UPS ground. We accept Visa, Master Card, American Express and Discover. - Prices subject to change without notice. |
| Specifics |
| Turn around time We pride ourselves in providing a relatively quick turn around time. However, since we are dealing with discontinued products, in some instances parts availability can slow the service time. We suggest that you have a backup system ready for any such instance . |
| Pricing Since we are dealing with discontinued products which are no longer serviced by Shure, our labor rates are slightly higher than those charged by the Shure Service Facility for recently manufactured products due to parts availability, general age and condition of the units and other special considerations. Authorized Shure dealers can, in most cases, qualify for reduced service charges by entering their valid Shure Dealer number in the form below. Our service rates are based on a per unit charge as opposed to a usually more expensive hourly rate and include, at no extra charge, the replacement of individual small parts such as battery clips or pads, missing screws or basic electronic components such as resistors or capacitors, etc. There is an additional charge for larger quantities of small parts or larger components such as IC chips, circuit boards and new microphone heads or cases, etc. |
| Warranty We offer a 9 month warranty on Shure product repairs. This warranty covers the specific service that was provided and the parts related to that service only. Any subsequent defects not related to the original service that was done or those that occur due to misuse or abuse are not covered by this warranty. |
| Sending in your repair |
| Please include either
one of the repair forms (below) or a letter containing the same information in an envelope
inside the shipping container. Make sure you package your equipment securely and include all appropriate components. We strongly recommend that you send in any and all equipment related to your specific problem. As in the case of wireless microphone systems, a problem with the receiver can sometimes be incorrectly diagnosed to be a problem with the microphone or vice versa. Sending in both components will allow us to complete the repair(s) and you will avoid the all too common problem of having to make a second shipment which will save you time and money in the long run. You will only be charged for the unit(s) worked on.
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Please include either this repair form or a letter containing the above information in an envelope inside the shipping container.
